Need a hand from a person? Our support team is here to help.
How to reach us
- Use the "Submit a request" button on this help center, or
- email us at support@trypushme.com.
Either way, a support ticket is opened and our team replies by email — usually within 1–2 business days. (Support is handled by our team over email/ticket, so you may not get an instant reply — but a real person will get back to you.)
Help us help you faster
When you write in, please include:
- what's happening (and a screenshot or screen recording if you can), and
- for billing questions, the email you subscribed with, the charge date, and whether you paid through the App Store, Google Play, or the web.
- for app issues, your phone model, OS version, and the app version.
Quick answers without waiting
For everyday "how do I…" training questions, your coach in the app can often help right away — just ask. And many common topics are already answered here in the help center; try the search box at the top.