Using PushMe on a new phone

Got a new phone, or reinstalled the app? Your plan, history, and subscription are tied to your account, not your device — so getting everything back is quick.

Bring your account across

1. Install PushMe on the new phone from the App Store or Google Play.
2. Sign in with the same email you've always used — we send a one-time code to confirm it's you. See I can't sign in or didn't get my login email if the code doesn't arrive.
3. Your coach, your workouts, your streak, and your progress are all there — nothing to set up again.

Get your subscription back

• If you subscribed through the App Store or Google Play: open PushMe and use Restore Purchases (in your profile / settings). Make sure the new phone is signed in to the same Apple ID or Google account you bought with. See I subscribed but PushMe doesn't recognise me.
• If you subscribed on the web: signing in with the same email is all you need — your subscription follows your account.

Switching between iPhone and Android?

Your account, plan, and history move with your email, so signing in restores them. One thing to know: a subscription bought through the App Store is managed by Apple, and one bought through Google Play is managed by Google — so if you change platforms, you may keep your existing subscription running on the old platform until it ends. If anything looks off, contact us and we'll sort it out — see How do I contact PushMe support?